Return Policy
Return Policy
Thank you for choosing Puntamari ! Below you will find our returns policy, which defines the terms and conditions regarding returns of our products.
Return Period
We accept returns within 14 days from the delivery date of your order. If more than 14 days have passed since delivery.
Conditions of Returned Products
Returned products must be unopened, unused and in the original packaging.
All security seals must be intact.
Be sure to pack the product carefully to avoid damage in transit.
Return Procedure
To initiate the return process, please contact us at orders@puntmarigin.com providing your order number and reason for return. We will provide you with detailed instructions on how to proceed.
Shipping Costs for Returns
Shipping costs for returns are the responsibility of the customer, unless the return is due to an error on our part or a damaged product.
Processing of Returns
Once we receive and inspect your return, we will send you an email to confirm that we have received the returned product. We will then make a refund to your credit card or original payment method, within 10 business days.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately. We will do our best to resolve the problem and provide you with a satisfactory solution.
Contact us
If you have any questions about our
Thank you for choosing Puntamari ! Below you will find our returns policy, which defines the terms and conditions regarding returns of our products.
Return Period
We accept returns within 14 days from the delivery date of your order. If more than 14 days have passed since delivery.
Conditions of Returned Products
Returned products must be unopened, unused and in the original packaging.
All security seals must be intact.
Be sure to pack the product carefully to avoid damage in transit.
Return Procedure
To initiate the return process, please contact us at orders@puntmarigin.com providing your order number and reason for return. We will provide you with detailed instructions on how to proceed.
Shipping Costs for Returns
Shipping costs for returns are the responsibility of the customer, unless the return is due to an error on our part or a damaged product.
Processing of Returns
Once we receive and inspect your return, we will send you an email to confirm that we have received the returned product. We will then make a refund to your credit card or original payment method, within 10 business days.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately. We will do our best to resolve the problem and provide you with a satisfactory solution.
Contact us
If you have any questions about our